Terms of service

Terms of Service

Welcome to Toluca Supply! By accessing or using our website and services, you agree to comply with and be bound by the following Terms of Service. Please read them carefully.

1. Acceptance of Terms

By accessing or using Toluca Supply’s website and any related services provided through our platform, you agree to be bound by these Terms of Service and our Privacy Policy.

2. Changes to Terms

We reserve the right to modify, update, or change these Terms of Service at any time without prior notice. The latest version of the Terms will be posted on this page with the date of the most recent revision. By continuing to use the site after any changes, you agree to abide by the updated Terms.

3. Products and Pricing

  • Toluca Supply strives to ensure the accuracy of product descriptions, pricing, and availability. However, errors may occur, and we reserve the right to correct any inaccuracies.
  • Prices are subject to change at any time without notice.
  • Toluca Supply makes no representations about the suitability of the products for any particular purpose.

4. Order Acceptance and Confirmation

  • By placing an order on our website, you are making an offer to purchase a product, which is subject to acceptance by Toluca Supply.
  • After you place an order, you will receive an order confirmation via email. This does not guarantee that the order has been accepted. We may cancel an order at any time due to availability issues, payment processing errors, or other unforeseen circumstances.

5. Payment

  • All payments are processed through Shopify Payments or any third-party payment gateway you choose at checkout.
  • You agree to provide accurate, complete, and current information for all purchases. Failure to do so may result in the cancellation of your order.
  • You are responsible for paying all applicable taxes and shipping costs.

6. Shipping and Delivery

  • Shipping times and costs are determined at checkout based on the shipping method selected.
  • Toluca Supply is not responsible for delays caused by the carrier or other third parties.
  • We are not responsible for incorrect or undeliverable addresses. Please ensure your shipping information is accurate at the time of purchase.

7. Returns and Exchanges

  • Please refer to our Return & Exchange Policy for information regarding the return, exchange, or refund process.
  • Some products, including custom items, are non-returnable.

8. Intellectual Property

  • All content on the Toluca Supply website, including but not limited to text, images, logos, and graphics, is the property of Toluca Supply and is protected by intellectual property laws.
  • You may not use, copy, or reproduce any content from this site without prior written consent from Toluca Supply.

9. User Conduct

By using our website and services, you agree not to:

  • Violate any laws or regulations.
  • Engage in any activity that may harm, damage, or impair the functionality of the Toluca Supply website or interfere with other users' access to the website.
  • Use the website to transmit harmful or illegal content, including malware or other harmful files.

10. Limitation of Liability

  • Toluca Supply is not responsible for any direct, indirect, incidental, special, or consequential damages resulting from the use of our website or products.
  • We are not liable for any delays, inaccuracies, or mistakes in the content provided on the website.

11. Indemnification

You agree to indemnify and hold Toluca Supply, its affiliates, directors, employees, and partners harmless from any claims, losses, damages, or expenses arising from your use of our website, your violation of these Terms, or your infringement of any third-party rights.

12. Privacy

Your use of the Toluca Supply website is also governed by our Privacy Policy, which outlines how we collect, use, and protect your personal information.

13. Governing Law

These Terms of Service shall be governed by and construed in accordance with the laws of the state of California, without regard to its conflict of law principles.

14. Dispute Resolution

Any disputes arising out of or related to these Terms of Service shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association.

15. Contact Us

If you have any questions or concerns about our Terms of Service, please feel free to contact us at: